Privacy and Data Protection Policy

What is personal data and what categories of data do we process at SebaExpress.com ?

The new General Data Protection Regulation establishes a more comprehensive definition of the concept of personal data. Personal data is any information, regardless of its nature and the medium in which it is presented, capable of identifying a person.

Examples of categories of personal data processed by SebaExpress.com are:

Identification and contact data: Ex- Name, identification document number, tax identification number (NIF), age, date of birth, telephone contact, email, address, payment data, electronic identifiers (digital login credentials), etc.

Relationship with SebaExpress.com : EX- History of products and services that you researched, purchased, browsing the website, etc.

Profile: EX- Comments, likes, interests and preferences, in your relationship with SebaExpress.com.

Who is responsible for processing your personal data?

The entity responsible for processing your personal data is SebaExpress.com.

How do we collect your personal data?

We collect your personal data, with your consent, when you make a purchase, contract a service or when you use our website. This collection may be done orally, in writing or through our website.

For what purposes do we process your personal data?

SebaExpress.com guarantees that your personal data will only be processed for the purposes communicated to you and will not be used for any other purpose. Therefore, we process your personal data to ensure the quality of the service we provide and to be able to better respond to your needs.

 Some examples of purposes for which we may use your data are:

Direct marketing - To inform you of news, opportunities and promotions that may interest you.

Customer Management – ​​Procedures and information related to your order (e.g.: collection in store, delivery to home, etc.).

Loyalty Program – Provide online access to your purchase history or the possibility of making a return or requesting activation of a warranty.

On what basis do we process your personal data?

Your express consent: whether in writing or orally, for example, for direct marketing purposes, so that you receive emails or messages from SebaExpress.com.

The execution of a contract: that you entered into with SebaExpress.com, such as a purchase and sale contract for products or services purchased from SebaExpress.com.

The fulfillment of a legal obligation.

SebaExpress.com legitimate interest: SebaExpress.com legitimate interest, for example, for the purposes of improving the quality of the service provided.

Your legitimate interest: as the data subject

SebaExpress.com undertakes to process your personal data in a way that guarantees the confidentiality, security and protection of such data against unauthorized or unlawful processing and against its loss, destruction or damage.

How long do we keep your personal data?

SebaExpress.com retains your personal data only for the period of time strictly necessary to fulfill the purpose for which it was collected or, as the case may be, until you exercise your right to object or right to erasure. After this retention period, SebaExpress.com deletes your personal data.

To whom do we transmit your personal data?

Whenever necessary, SebaExpress.com may transmit your personal data to third parties – SebaExpress.com partner companies, for example, freight transport companies – solely and exclusively for the purpose of carrying out a service that you have contracted, such as the delivery of a product to your home. Your personal data may also be communicated, in compliance with the law, to State entities, such as the Tax Authority.

What are your personal data protection rights and how can you exercise them?

Right of access to information: you can obtain confirmation of which of your personal data is processed by SebaExpress.com, as well as information about the purposes of the processing or the retention periods of such data.

Right to rectification: you can request the modification of your personal data that is incorrect or incomplete.

Right to erasure: you can request the erasure of your personal data, provided that there are no legal requirements for its retention.

Right to portability: you can receive the personal data you have provided to us in a structured form in a machine-readable digital format.

Right to object: you can object or withdraw the consent you previously gave to the processing of your personal data.

Right to restriction of processing: you can request the restriction of the processing of your personal data, in the form of:

1. Suspension of treatment;
2. Limitation of the scope of processing to certain categories of data or processing purposes.

Right not to be subject to automated individual decisions

You can ask not to be subject to any decisions taken exclusively based on automatic processing. These decisions are related to the definition of consumer profiles by SebaExpress.com, based on your tastes, interests and preferences, search and purchase history, etc., in particular to provide a quality service and adapt marketing communications.

You can exercise these rights in writing, through form available on our website